Money Back Guarantee Policy
Welcome to BANKGRAPHIC. We prioritize your satisfaction and strive to offer the best services. Our Money Back Guarantee Policy ensures that you can access our services with peace of mind. Below are the details of our policy:
Eligibility Criteria
- The claim for a refund must be made within 30 days from the date of purchase.
- The service or product must be unused or in the condition in which it was provided.
- The request must be accompanied by the original receipt or proof of purchase.
Non-Refundable Items
Certain services and products are not eligible for refunds, including but not limited to:
- Custom-design services once the design process has commenced.
- Consultation fees if the consultation has already been conducted.
- Any promotional offers or discounts.
Refund Process
- Submit a refund request by contacting our customer support at [email protected].
- Once the request is received, BANKGRAPHIC will review it and notify you of the approval or rejection of the refund within 7 business days.
- If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Partial Refunds
Partial refunds may be considered in specific circumstances, such as:
- Services that have been partially fulfilled.
- Products returned in used condition.
Contact Us
If you have any questions or need further assistance regarding our Money Back Guarantee, please reach out to our customer service team:
- Email: [email protected]
- Phone: (123) 456-7890
- Office Address: 123 Bank Street, Finance City, FC 98765
Thank you for choosing BANKGRAPHIC. We value your trust and are committed to providing quality service.